Frequently Asked Questions
Running into tech walls? You're not alone. We get asked the same questions over and over—and honestly, that's a good thing. It means we've learned what actually matters to businesses like yours. Scroll through and find what you need. Can't find it? Hit us up.
We're talking strategy, infrastructure, security, cloud migrations, network optimization—the whole stack. But we don't just hand you a 200-page report and disappear. We work with you to understand your actual problems, then build solutions that fit your budget and goals. Some clients need a complete overhaul. Others just need someone to audit their current setup and patch the holes.
No smoke and mirrors here. We offer fixed-project pricing, monthly retainers, and hourly rates depending on what makes sense for you. Most engagements fall into the 6-12 month range, but we've got flexibility built in. And nope—no 3-year contracts that punish you if things change. We'd rather earn your business every month.
Initial assessment? Usually 1-2 weeks. Then we scope out the real work. A network redesign might take 8-12 weeks. A smaller security audit could be done in 3-4 weeks. We always give you a realistic timeline upfront. And we hit our deadlines. It's kind of our thing.
We guarantee we won't break things intentionally—and we've got processes to make sure accidents don't happen. That includes testing environments, rollback plans, and thorough documentation. If something does slip through (rare, but it happens), we fix it immediately at no extra cost. That's our promise.
Not every client needs 24/7 support, and we won't charge you for it if you don't. But yes—if you've got an active engagement with us and something critical goes down, we respond fast. We offer tiered support options, so you pay for what you actually need. Call us, email us, or reach out through your portal.
We're based in Brașov, but geography isn't really a barrier anymore. We've got clients across Romania and beyond. Remote collaboration is our default. That said, for some infrastructure work and security assessments, we do need boots on the ground—and we can arrange that. Let's chat about your specific situation.
This happens more than you'd think, and it's actually fine. We pivot with you. Maybe your priorities shifted or you learned something new about your needs. We'll renegotiate scope and timeline. We're not here to force you down a path that doesn't work anymore.
Easy. Call us at +40 116 093 938, email info@catalyst&associates.ro, or swing by Calea Victoriei 189 in Brașov if you're nearby. First conversation is exploratory—no sales pitch, no pressure. We'll figure out if we're a good fit and what your next steps should be.